Call us on 0300 003 4562 (local call rate) 8:30am – 5:30pm Mon - Fri

Cookie Legislation

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How to manage your cookies

Cookies are sent to your browser (whether you use Internet Explorer, Google Chrome, Safari or any other browser) by a website and then stored in the cookies directory of your device.

To check and update your cookies settings, you will need to know what browser you are using and what version of it you have. You can usually find this out by opening the browser (just as if you were going to use the internet) and then clicking on 'Help' and then 'About'. This will give you information about the browser version you are using.

To find out how to allow, block, delete and manage the cookies on all standard web browsers, go to and select the browser and version you are using. You'll also find information about how to delete cookies from your computer.

If you use a mobile phone to browse the Smokefree website or other sites that use cookies, please refer to your handset manual for guidance.

Cookies used on this site

Performance cookies

Google Analytics

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These third party cookies are used to collect information about how visitors use the site. The information is used to compile the reports to improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they have visited.

Targetting cookies



These third party cookies are hosted by DoubleClick and used to collect anonymous information about how users visit the site to target advertising.

Affectv (

ck, oo, pt

Set through our AddThis component. Used for targeted advertising. For more information, see Affectv's privacy policy, including how to opt-out.

Media6degrees (

clid, ipinfo, acs

Set through our AddThis component. Used for targeted advertising. Read Media6degrees' privacy policy for more information, including how to opt-out.


uuid2, sess

These third party cookies are hosted by AppNexus and used to collect anonymous information about how users visit the site to target advertising.

Third Party Cookies

Social sharing, AddThis:

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We use the AddThis sharing button on our site to enable our visitors to share information with friends or acquaintances. The cookie is automatically inserted and used for updating sharing statistics within the control. No data is sent back from the cookie to AddThis and this information is not used by us.


K, guest_id, -twitter-sees

These cookies are used by Twitter to provide embedded content that is displayed in the site.

Other Third Party IP Address Processing activities

Some of Wiltshire Council’s chosen social media widgets such as Twitter and Facebook use a short url service to rebrand and produce simpler to handle urls such as link. These services provide anonymised, aggregated statistics relating to use of the shortened URL’s, for example by telling us how many times it has been clicked on. Wiltshire Council does not have access to the IP address of your computer collected by the service or any other identifiable information about you.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


We can help

We can provide free advice, one-to-one or group support and access to range of Nicotine Replacement Therapy (NRT) and other stop smoking medicines. Don’t worry if you’ve tried to quit smoking before, we have lots of new ideas and advice that will help.
*A prescription charge may apply. Free for those exempt from charges.

Want to talk to someone about stopping smoking?

Please email your full name and day time telephone number to with details of where you live. A trained stop smoking advisor from your local Stop Smoking Service will call you back within 48 hours (Monday to Friday).

Alternatively please call the National Smokefree Helpline on 0800 022 4 332 (Monday to Friday 9am to 8pm, Sat and Sun 11am to 4pm).

Want to chat to an advisor online? Yo can do this on the NHS Choices wesite.

For lots more information and ways to quit successfully please see the NHS Smokefree website.